Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how TechFlint CRM ("TechFlint", "we", "us", or "our") collects, uses, stores, and protects information when you use our CRM and related services.

1. Information We Collect

We may collect account information, business information, CRM customer records, contact details, uploaded files, activity information, and technical information required to operate the service.

2. WhatsApp and Meta Integration

If you connect WhatsApp Business to TechFlint CRM, we may process WhatsApp Business Account identifiers, phone number identifiers, message templates, message delivery status, and messages or media that you choose to send or receive through the integration. WhatsApp services are provided by Meta and are subject to applicable Meta terms and policies.

3. How We Use Information

• Provide and maintain TechFlint CRM.
• Authenticate users and manage business accounts.
• Store and organize customer information and uploaded files at your direction.
• Provide requested WhatsApp messaging functionality.
• Provide support, security, troubleshooting, and service improvements.
• Comply with applicable legal requirements.

4. Data Sharing

We do not sell customer data. Information may be processed by infrastructure and service providers needed to operate the CRM. When you use WhatsApp integration, relevant information is exchanged with Meta/WhatsApp as necessary to provide that integration.

5. Security

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security.

6. Retention and Deletion

We retain information as reasonably necessary to provide the service and meet legal or contractual obligations. Authorized users may request deletion of account data, subject to applicable requirements.

7. Your Responsibilities

You are responsible for having the necessary rights and permissions to upload and process personal information in TechFlint CRM and for complying with applicable privacy and messaging laws.

8. Changes

We may update this policy from time to time. The revised policy will be posted on this page.

9. Contact

For privacy or data requests, please contact the TechFlint team through your TechFlint CRM account or designated support contact.